Refund policy

At Hushloo, each piece is thoughtfully handmade with care and attention to detail.

We hope you love your purchase, but if something isn’t quite right, we’re here to help.

Return Window
We accept returns within 30 days of delivery.

Return Conditions
To be eligible for a return, items must be:

* Unused and in original condition
* In original packaging

Non-returnable Items
We cannot accept returns for:

* Items that have been used or damaged after delivery
* Personalized or custom-made items (if applicable)

Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds
Once we receive and inspect your return, refunds will be issued to your original payment method within 5–10 business days.

If you have any questions, please contact us at [service@hushloo.com](mailto:service@hushloo.com) — we’re happy to help.